Privacy Policy

Last updated: June 24, 2026

This Privacy Policy explains how Lumavi ("Lumavi", "we", "us", or "our") collects, uses, and protects your information when you visit or make a purchase from our online store. By using our website, you agree to the practices described below.

Information We Collect

Information you provide: name, email address, shipping and billing address, phone number, and order details when you place an order or contact us.
Payment information: payments are processed securely by our payment providers (including Shopify Payments and third-party processors). We do not store full card numbers on our servers.
Automatically collected data: device type, browser, IP address, pages visited, and similar usage data collected through cookies and similar technologies.

How We Use Your Information

To process, fulfill, and deliver your orders.
To communicate with you about your order, respond to enquiries, and provide customer support.
To send marketing communications where you have opted in (you can unsubscribe at any time).
To improve our website, products, and services, and to detect and prevent fraud.

How We Share Your Information

We share information only with trusted service providers who help us run our business, including our e-commerce platform (Shopify), payment processors, shipping carriers, and email/marketing tools. We do not sell your personal information. We may also disclose information where required by law.

Cookies

We use cookies and similar technologies to operate our store, remember your preferences, analyze traffic, and support marketing. You can control cookies through your browser settings; disabling them may affect site functionality.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at support.lumavi@gmail.com.

Data Retention & Security

We retain personal information only as long as necessary to fulfill the purposes described here or to comply with legal obligations. We use reasonable technical and organizational measures to protect your data, though no method of transmission over the internet is fully secure.